Accessibility Policy

Last updated: 10/02/2024 At Outrnr, we are committed to ensuring that our platform is accessible to all users, including those with disabilities. This Accessibility Policy outlines our approach to making our website, mobile applications, and services as inclusive as possible. We strive to comply with relevant accessibility laws and standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. ## 1. Our Commitment 1.1. Outrnr is dedicated to providing an accessible user experience for all individuals, regardless of their abilities or the technologies they use to access our platform. 1.2. We continuously work to improve the accessibility and usability of our services. 1.3. We aim to ensure that our platform is perceivable, operable, understandable, and robust for all users. ## 2. Accessibility Standards 2.1. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. 2.2. We regularly test our platform using various assistive technologies and accessibility evaluation tools. 2.3. We consider accessibility in our design and development processes from the outset. ## 3. Key Accessibility Features Our platform includes the following key accessibility features: 3.1. Alternative Text: We provide descriptive alternative text for images and non-text content. 3.2. Keyboard Navigation: Our platform can be navigated using a keyboard without requiring specific timings for individual keystrokes. 3.3. Color Contrast: We ensure sufficient color contrast between text and backgrounds. 3.4. Resizable Text: Users can resize text without loss of content or functionality. 3.5. Clear Structure: We use proper heading structure and semantic HTML to ensure logical content organization. 3.6. Form Labels: All form fields are clearly labeled and include instructions where necessary. 3.7. Error Identification: We clearly identify errors and provide suggestions for correction. 3.8. Consistent Navigation: We maintain consistent navigation across our platform. ## 4. Accessibility in Our Mobile Applications 4.1. Our mobile applications are designed to be compatible with built-in screen readers like VoiceOver (iOS) and TalkBack (Android). 4.2. We ensure that all interactive elements are easily tappable and have appropriate touch target sizes. 4.3. We provide alternative input methods where possible, such as voice commands. ## 5. Accessible Listings 5.1. We encourage hosts to provide detailed information about the accessibility features of their properties. 5.2. Our platform includes filters to help users find properties that meet their specific accessibility needs. 5.3. We provide guidance to hosts on how to make their properties more accessible and how to accurately describe accessibility features in their listings. ## 6. Ongoing Improvements 6.1. We conduct regular accessibility audits of our platform. 6.2. We provide accessibility training to our development and design teams. 6.3. We welcome feedback from users on accessibility issues and suggestions for improvements. ## 7. Third-Party Content 7.1. While we strive to ensure that all content on our platform is accessible, we may not have full control over user-generated content or third-party integrations. 7.2. We encourage all users to consider accessibility when creating content for our platform. 7.3. We work with our third-party partners to improve the accessibility of integrated services. ## 8. Feedback and Assistance 8.1. If you encounter any accessibility barriers on our platform, please report them to us immediately. 8.2. If you need assistance using our platform due to an accessibility issue, our customer support team is available to help. 8.3. To report accessibility issues or request assistance, please contact us through one of the following methods: - Email: accessibility@outrnr.com - Phone: 1-800-OUTRNR8 - Accessibility Feedback Form: [Link to form] ## 9. Policy Updates We may update this Accessibility Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this policy periodically. ## 10. Limitations While we strive for maximum accessibility, we acknowledge that there may be areas of our platform that do not yet meet our accessibility goals. We are committed to addressing these issues as quickly as possible. ## 11. Contact Us If you have any questions about our Accessibility Policy, need assistance, or want to provide feedback, please contact us at: Email: support@outrnr.com Outrnr is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.