Community Guidelines
Last updated: 10/02/2024
At Outrnr, we're committed to creating a safe, welcoming, and inclusive community for all our users. These Community Guidelines outline the standards of behavior we expect from all members of the Outrnr community, including guests, hosts, and visitors. By using Outrnr, you agree to follow these guidelines.
1. Respect and Inclusion
1.1. Treat everyone with respect, regardless of their race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, or disability.
1.2. Do not engage in hate speech, discrimination, or any form of bullying or harassment.
1.3. Be considerate of cultural differences and local customs.
2. Safety and Security
2.1. Prioritize the safety of yourself and others at all times.
2.2. Do not engage in or promote any illegal activities.
2.3. Report any safety concerns or suspicious activities to Outrnr immediately.
2.4. Follow all local laws and regulations, including health and safety guidelines.
3. Honest and Accurate Representation
3.1. Provide accurate information about yourself and your property (for hosts).
3.2. Use real and recent photos in your profile and property listings.
3.3. Be transparent about any house rules, amenities, or potential issues with your property.
3.4. Do not create fake accounts or impersonate others.
4. Communication and Interaction
4.1. Communicate clearly and promptly with other users.
4.2. Be polite and professional in all interactions.
4.3. Respect others' privacy and personal boundaries.
4.4. Use the Outrnr platform for all booking-related communication to ensure transparency and security.
5. Responsible Hosting and Guesting
5.1. Hosts: Ensure your property is clean, safe, and as described in your listing.
5.2. Guests: Respect the host's property and follow all house rules.
5.3. Be mindful of neighbors and the local community.
5.4. Follow check-in and check-out procedures as agreed upon.
6. Reviews and Feedback
6.1. Provide honest and constructive feedback in your reviews.
6.2. Do not use reviews to blackmail or extort others.
6.3. If you have an issue, try to resolve it directly with the other party before leaving a negative review.
7. Payments and Cancellations
7.1. Follow Outrnr's official payment processes. Never request or send payments outside the platform.
7.2. Adhere to the cancellation policy chosen for each booking.
7.3. Do not make false damage claims or wrongfully withhold security deposits.
8. Privacy and Data Protection
8.1. Respect the privacy of other users. Do not share personal information about others without their consent.
8.2. Do not use information obtained through Outrnr for marketing or solicitation purposes without explicit permission.
9. Intellectual Property
9.1. Respect copyright and intellectual property rights.
9.2. Do not use other users' content or Outrnr's branding without permission.
10. Environmental Responsibility
10.1. Strive to minimize your environmental impact.
10.2. Follow local recycling and waste management guidelines.
10.3. Respect wildlife and natural habitats.
11. Reporting Violations
11.1. If you witness a violation of these guidelines, report it to Outrnr immediately.
11.2. Provide as much detail as possible when reporting issues to help us investigate thoroughly.
12. Consequences of Violating Guidelines
Violations of these Community Guidelines may result in actions taken against your account, including but not limited to:
- Warnings
- Temporary suspension of account
- Permanent removal from the Outrnr platform
- Legal action in severe cases
The specific action taken will depend on the nature and severity of the violation, as well as any history of previous violations.
13. Changes to These Guidelines
We may update these Community Guidelines from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review these guidelines periodically.
14. Contact Us
If you have any questions about our Community Guidelines or need to report a violation, please contact us at:
Email: support@outrnr.com
By using Outrnr, you agree to abide by these Community Guidelines. Thank you for helping us maintain a safe, respectful, and enjoyable community for all.